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I’m trying to pull in Twilio recordings to be transcribed by ChatGPT then moved to another CRM. This youtuber was able to get a Twilio file transcribed just fine 1 year ago.

 

 

When I try to do it, I get an “authenticaiton” error.  And I believe it’s because the url generated for the MP3 file requires a username and password to access. 

The problem is, that username and password is the same SID and secure key I enter to connect to Twilio at all, so why isn’t zapier using that to execute it?

Maybe this guy was able to do it before the change?  According to a stackoverflow post, Twilio secured their recording URLs 11 months ago.

Will Zapier be fixing this so it works? Seems like a simple fix

Hi ​@Tradeautomater 

For us to have more info, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible
  • any encountered errors when testing Zap steps
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