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I am trying to make a Squarespace to Spotify Zap to play a specific playlist when a new order comes through. When I test the Spotify “Start/Resume Playback” step it says “The app returned "Player command failed: Premium required".” 

I purchased Premium for this specific purpose after seeing this error, but it still returns the same error. I have tried closing the window and refreshing the cache. 

I am on a Microsoft Surface 9, Windows 11, Chrome Browser (all updated to current)

Hi ​@artistreestaff,

 

Welcome to the Community.

 

To troubleshoot issues with your Spotify integration in Zapier, try reconnecting your Spotify account, ensuring your account is upgraded to Premium, and confirming that a device is available and offline mode for the "Start/Resume Playback" action. After checking these, test your Zap again. Remember that changes to your Spotify account may take time to update.

 

Let us know if you have any further inquiries. Thank you

Reply


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