Skip to main content
Question

How to fix WhatsApp authentication issues after upgrading Zapier

  • April 7, 2025
  • 2 replies
  • 15 views

I upgraded my Zapier account and now I need to allow Zapier access to my WhatsApp Notifications Account.  I enter my WhatsApp number and it sends me the code, however, when I enter the code and click the “Yes, Continue To WhatsApp notifications” button, the screen locks up and I can’t progress any further.

 

How can I resolve this (Mac Book / Google Browser).

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • 3527 replies
  • April 8, 2025

Hi ​@JimBuddy,

 

Welcome to the Community.
If you're having trouble connecting your WhatsApp Notifications Account to Zapier, try clearing your browser cache and cookies, using a different browser or incognito mode, updating your browser, disabling extensions, or restarting your MacBook. If the issue persists, providing error messages or screenshots can help troubleshoot, or you can contact Zapier's support team for further assistance.
 


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 9751 replies
  • April 28, 2025

Hi there, ​@JimBuddy 👋

Just came across this and couldn’t see any tickets open between you and our Support team, so I wanted to double-check how things went. Did Jammer’s suggestions help you get your WhatsApp account connected in the end? Or are you still having some trouble with that?

Looking forward to hearing from you!