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Question

How do I see open tickets in Zapier?

  • September 11, 2024
  • 2 replies
  • 27 views
J

I opened a ticket yesterday in Zapier and would like to follow up, however I do not see the option to view tickets anywhere.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • September 11, 2024

    Hi @JustAnotherUser 

    There is no Customer Support portal to view your ticket.

    You will have received an email with info about your submitted ticket.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • September 12, 2024

    Hi @JustAnotherUser,

    +1 to what Troy mentioned. There is no way for you to access the support tickets in your Zapier account. With that being said, I've submitted this feedback to our internal database, which our product teams use when looking to make improvements and changes to Zapier. 

    Hopefully, this helps.

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