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  • How do I fix: "While requesting "dev_file" from SafetyCulture we ran into an error: The app returned "None"."
Question

How do I fix: "While requesting "dev_file" from SafetyCulture we ran into an error: The app returned "None"."

  • 12 April 2023
  • 1 reply
  • 247 views
Wealdens_LTD

Trying to automate: Getting a relevant work cert, saving it as a PDF and exporting that PDF into a OneDrive file for a client.

 

But the error message i’m getting is: 

 

While requesting "dev_file" from SafetyCulture we ran into an error: The app returned "None".

 

The website we use for our reports is SafetyCulture who’ve said they don’t know what the “Dev_File” is.

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hey there @Wealdens_LTD,

Welcome to the Community! 🎉

Before we dig deeper into this, can you please confirm if the file you're attempting to send is publicly accessible? You can find more information about sending files in Zaps here: https://help.zapier.com/hc/en-us/articles/8496288813453

Please have a quick look and let me know if the file is publicly accessible.

Thanks! 😊

 

 

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