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Hi. I’m confused about why my Zap doesn’t work. It’s set up to be triggered by a new sale. Below you can see that it finds the correct product.
 

 

It pulls in the data associated with this product: 
 

 

I can run the test and it works. I received the double opt-in email from Convertkit and I’m added to my list. But after publishing the Zap, I get the following email. 
 

 

What am I missing?

Thank you.

Hi @ncourop,

Welcome to the Community! 🎉

I’m sorry for the delayed response here.

The issue here might be the selected product in the “Products” field of the Hiro.fm trigger. 

fccf79e7ba0a6f53bac1d4f2208f1533.png
(view larger)

Could you please try remapping that field with the correct product?

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


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