Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi everyone,

I'm facing an issue with my Zap setup, and I’m hoping someone here might have some insight.

My Zap, which transfers data from Facebook Leads to Google Sheets, was working automatically for a while, but it suddenly stopped. Unfortunately, I can't recall the exact date it stopped working. Here’s what I’ve tried so far:

  • I initially thought there might be a problem with the Zap itself, so I created a new one, but that didn’t solve the issue.
  • Then, I suspected there might be an issue with the Google Sheet, so I changed to a new sheet. However, the data still isn’t transferring.

Has anyone experienced something similar, or does anyone have troubleshooting advice for this? I'd appreciate any suggestions to help resolve this.

Thanks in advance!

Hi @DMS 

There have been some somewhat recent issues on the Meta side that impacted the FB Lead Ads Zap app trigger.

Zapier Status page: https://status.zapier.com/history

 

 

Try reconnecting your FB Lead Ads app account to Zapier here: https://zapier.com/app/connections

Help: https://help.zapier.com/hc/en-us/articles/14709128297613-Rename-reconnect-and-test-your-app-connections-from-the-Zap-editor

 

Help links for using FB Lead Ads in Zapier: https://zapier.com/apps/facebook-lead-ads/help

Hi there @DMS,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please try following this Community post on Facebook Lead Ads not triggering: 

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

Reply


Terms & Conditions