Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

HELP NEEDED ASAP! Kajabi Account "Expired" and Connection to Zapier LOST!

  • January 2, 2023
  • 3 replies
  • 31 views
M

Hi, 

My zaps were working fine, now Zapier won’t take my Kajabi API keys. My webinar registration goes LIVE tomorrow!!

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

nicksimard
Forum|alt.badge.img+11
  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • January 2, 2023

Hi @meetdansmith!

Sorry to hear you’re having problems connecting Kajabi to Zapier. I see that you’ve also reached out to our support team. That’s great because they’re better equipped to handle deeper troubleshooting.

If you haven’t already done so, I’d recommend contacting the Kajabi team as well, since they do own and maintain the Zapier integration. I tried connecting our test Kajabi account and also a newly created one, and both of them produced the same error you’re seeing.

There may be a bug with Kajabi’s Zapier integration, in which case our support team and Kajabi’s support team will be your best bet. Hope you’re able to get this resolved before your webinar registration goes live!

M
  • meetdansmith
  • Author
  • New
  • 1 reply
  • January 2, 2023

Thanks for your prompt response! Kajabi support pointed me to a Zapier article to disable SSL for now… would you say that’s a good move? I’m new to this! Thanks

chanelle
Forum|alt.badge.img+8
  • chanelleZapier Staff
  • Zapier Staff
  • 628 replies
  • January 3, 2023

Hi @meetdansmith, if that is what their support team recommends then I’d say it is worth a shot! Have you received a similar response from Zapier Support team as well? 

Terms & ConditionsAccessibility statement