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Question

Having trouble logging in

  • November 30, 2022
  • 2 replies
  • 26 views
S

Before i’m even asked for password, after I’ve hit ‘enter’ after email, I get this message; How do I fix??

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • 34004 replies
    • November 30, 2022

    Hi @Stryk 

    Good question.

    Best to open a ticket with Zapier Support: https://zapier.com/app/get-help

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
    rachael.silvano
    Forum|alt.badge.img+7
    • rachael.silvanoZapier Staff
    • Zapier Staff
    • 386 replies
    • December 1, 2022

    Hi there @Stryk - were you able to log in? Just to make sure, I went ahead and tried on my end, you should be able to get to a second page that looks like this: 

     

    If you’re still having trouble (after doing some of the normal “helpdesk” suggestions I may have, such as clearing your cache, then I would go ahead and echo’s Troy’s advice to opena. ticket with our friends over in Support, they are suited to help make sure you are able to log into to your account without issue. 

     

    Let us know if there is anything else we can help with- Rachael

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