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Question

Having trouble logging in

  • 30 November 2022
  • 2 replies
  • 15 views
S

Before i’m even asked for password, after I’ve hit ‘enter’ after email, I get this message; How do I fix??

1 Attachment

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Stryk 

Good question.

Best to open a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
rachael.silvano
Userlevel 5
Badge +7

Hi there @Stryk - were you able to log in? Just to make sure, I went ahead and tried on my end, you should be able to get to a second page that looks like this: 

 

If you’re still having trouble (after doing some of the normal “helpdesk” suggestions I may have, such as clearing your cache, then I would go ahead and echo’s Troy’s advice to opena. ticket with our friends over in Support, they are suited to help make sure you are able to log into to your account without issue. 

 

Let us know if there is anything else we can help with- Rachael

Reply


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