How do I ensure when a Gravityform is completed from my website it pushes the campaign into Service titan. right now the lead is being pushed but the campaign field is empty, although I have the UTM Campaign entered.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Give more context by posting screenshots with how your Zap steps are outlined and configured, thanks.
- Beginner
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Hey I have attached some screenshots. I am trying to get the web attribution form to populate into ST with the campaign field attributed.The leads are showing up In ST but the campaign field is showing as blank. I need some help figuring out how to get the campaign field to populate automatically from Zapier. The screenshots show how I currently set the Zap out.
+14- Zapier Orchestrator & Solution Partner
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/
If a field from Gravity Forms that is mapped to Service Titan has a null/empty/missing value, then that would be why.
- Beginner
Hey Troy I looked into Gravity Forms and the fields are empty which is causing the issue, Do you know how I should set up the URL Parameters in Gravity forms to communicate with Zapier properly?
+6- Zapier Staff
Hi
I believe that UTM parameters from Gravity Forms is not visible in Zapier. I recommend reaching out to Gravity Forms support regarding this issue.
Hopefully, this helps.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.