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I have a zap that triggers when a new or updated row in Google Sheets, then it looksup a row that contains an email and when found it appends a value to the row of another spreadsheet with a custom action. It works always when I test the custom action and when I test de zap, but when its live it sometimes triggers and sometimes not.  Any idea what could be happening? Thanks!

Hi ​@Bebogp 

Help links for using GSheets in Zaps: https://zapier.com/apps/google-sheets/integrations#help

 

Reference this link: 

https://help.zapier.com/hc/en-us/articles/29384048552205-Google-Sheets-error-Zap-not-triggering

 

Hey ​@Bebogp, just checking in—did Troy’s reply help you to figure out why the Zap wasn’t triggering? 

Let us know whether you still need any help, want to make sure this gets sorted! 🙂

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