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Hey Guys,

I've been reviewing my emails and was surprised by the number of alerts I'm receiving (see the attached picture). All of the Zaps are encountering issues due to a Google Sheets problem, with the error message:


“The app returned 'Error 502 (Server Error)!!1.'”

 

I have around 2-5 Zaps experiencing the same issue. Zapier Support has suggested either waiting for Google to fix the issue or simply disabling these error notifications. However, since these Zaps are crucial for our company processes and communication with customers and leads, this isn’t really a viable solution. Ignoring the error could result in significant problems.

 

Do any of you also face issues with Google Sheets in Zapier? Is there any way I can resolve this on my end? Since I have over 100 Zaps connected to Google Sheets and the errors appear randomly across different Zaps, it’s impractical to recreate each one to troubleshoot whether the problem lies with my Zaps or with Google.
 

Thanks for your help!

 

 

this is another ongoing thread and you can subscribe it for more updates. 

I am also seeing the same issue and there’s a chance that Google has made some changes to their processor causing the issue.

 

Hi @patrickgrabowsky,

Welcome to the Community! 🎉

The issue you’re running into is a known bug with the Google Sheets integration. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

In the meantime, you can stay in the loop/follow along with updates on the main thread here: 

I appreciate your patience and understanding.

 

For anyone that comes across this and wants to be added please reach out on the main topic for this issue here and we’ll get you added to the bug report.

Same problem, also affected

Hi @luke_pnw,

I have added you to the open bug report as another affected member. While we don’t have an ETA for the bug’s fix. However, We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

@ken.a We are also experiencing this issue. Can you please add us to the bug report?

@ken.a  We are also experiencing this issue. Can you please add us to the bug report?

Hi @MykLaz,

 

I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

Hi! Can I be added to the list of affected issues also? I’d like to receive updates once this is fixed. Thank you!

 

Hi @nwbengineer,

I have added you to the bug report. We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

@ken.a can I please be added to the list of affected users? This has been an ongoing problem since the middle of September with multiple zaps. Thank you!

Hi @erikacisneros,

I’ve added you to the list of affected users, and we’ll  notify you via email once an update is readily available. Thanks.

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