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Hi I’m getting the following error on 8-9% of my offline conversion runs. 

The imported event can't be recorded because its click occurred before this conversion's click-through window. Make sure you import the most recent data., at conversionso0].gclid

Would appreciate any guidance in how to solve this issue. 

 

Kindly 

Hi @Iliana 

Good question.

Can you post screenshots with how your Zap steps are configured?

Can you post a screenshot of the encountered error?

Can you post screenshots with Zap Run DATA that resulted in the error?

Hi Troy 

 

Sure, hope this helps. 

 

Best 

@Iliana 

Help article to reference: https://help.zapier.com/hc/en-us/articles/8496054576909-How-to-set-up-Google-Ads-Send-Offline-Conversion-action

 

We would need to see screenshots with the DATA IN for the GAds step that has a Zap Run error.

 

Here you go

 

 

@Iliana 

Is the timestamp for when Zap step ran before or after this value? (screenshot doesn’t show the Zap step timestamp)

 

Here is the full view, it looks like the time stamp is before. 

 

@Iliana 

If you have a Zapier paid plan, you can try opening a ticket with Zapier Support for them to investigate further.

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