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Question

Gmail not sending email even though test says everything is working

  • 19 January 2024
  • 1 reply
  • 214 views
G

I have a ZAP operating on my sight using a webhook and contact form 7.

 

The contact form 7 gets the clients name and email and then I get an email to automatically send my attachment over. Tests has everything running correctly, but then gmail sends back an error code on my end. I also Have another ZAP that has multiple attachments which comes back internal service error.

 

Attaching Screenshots for problem 1 then problem 2

 

 

 

Problem 2 - exact same set up except 3 attachments added to gmail

Thoughts?

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @G Fitness Solutions

Gmail help articles to reference: https://zapier.com/apps/gmail/help

 

 

I'm receiving my own emails with an additional email that says "An error occurred, Your message was not sent"

If you're running into this, most likely it's because the content of the "Reply To" field is not an email address. This isn't something that's validated when we send that request to Gmail, so you won't see an error prior to sending. Instead, you'll see the error present itself in Gmail like the above screenshot.

To fix this, use a valid email address in the "Reply To" field, and use the "From Name" to represent the name.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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