Hi everyone,

I'm trying to set up a Zap that includes a Find Email in Gmail step. My goal is to return an entire email thread, meaning all messages in a conversation (e.g., my initial email, their response, my follow-up, their next response, etc.).

However, I keep running into an issue where the search only returns one message from the thread. Depending on how I structure the search, it either pulls:

• Only the latest response from the other person, or
• Only my original message

But never the full thread.

Has anyone successfully configured this step to retrieve the entire conversation? Is there a better approach to get all messages in a thread?

Here are screenshots of a couple of the searches I’ve tried. I started searching for the email alone. This got me the first message in the thread, but none of the replies.

Then I tried ‘from’ the email. That only got me their latest reply, not the whole thread. And when I tried ‘to’ the email, it only got my initial message to them, not the whole thread.

Thanks in advance for any help!