Question

Getting Sent to Unable to Reach Page when trying to Fix Zaps

  • 3 October 2023
  • 6 replies
  • 28 views

Hello, we experienced a billing issue, that has since been resolved, but now we have banner that says there are 4,120 held Zap runs, and when I click on the Help me fix it link > Replay Zap runs, it just sends me to a blank page that says “This page isn’t working” . I have tried in all different browsers and on different internet connections, and on my phone so I think it is an internal issue. I have opened ticket but is anyone else experiencing this? 


6 replies

Userlevel 7
Badge +14

Hi @ThunderAdmin 

Good question.

Go to your Zap Runs and Filter for HELD.

https://zapier.com/app/history/

 

 

@Troy Tessalone  Another odd thing, it doesn’t show anything for the past month, the billing issue was on 9/23

Userlevel 7
Badge +14

@ThunderAdmin 

The attachment didn’t upload.

 

@Troy Tessalone 

 

Userlevel 7
Badge +14

@ThunderAdmin 

Some things to try…

  • Refresh the page.
  • Change the date range.

 

If the issue persists, then you can open a ticket with Zapier Support: https://zapier.com/app/get-help

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