We are importing contacts from Waiverfile to Givebutter. They come in from Waiverfile in MM/DD/YYYY format. Every time I attempt to test the import into GB I am getting a formatting error that states it needs to be in “m/d/Y” format. What even is that? I tried to use the formatter and EVERY POSSIBLE format to no avail.
The DOB field in Givebutter is NOT a custom field. I exported information from there and it set us as MM/DD/YYY so I don’t understand the issue.
Hi
Screenshot does not show how the DOB value is formatted that you are attempting to send to Givebutter.
Make sure it is in this format: M/D/YYYY with single values for M and D instead of MM and DD.
From the Givebutter API docs: https://docs.givebutter.com/reference/create-contact
Date of birth for the contact.
The expected format is m/d/Y
e.g.: 4/17/1993
It is in MM/DD/YYYY format. The Formatter in Zapier doesn’t have an option for M/D/YYYY.
Use the h...] button to change to “Custom” mode, then you can enter a custom value: M/D/YYYY
I tried it and it still didn’t work. It’s expecting the lower case “m” and “d” which won’t work because Zapier uses “m” for minutes, like normal people.
I chatted briefly with Givebutter and they said that it might not be able to perform this action. 
For us to have more info, post screenshots showing how your Zap steps are configured in EDIT mode with the field mappings visible.
In Zap step 3, you need to map the output variable from Zap step 2 for the DOB field.
TIP: Click field labels that are underlined to see a tooltip with more info that may provide guidance.
Hi
I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to follow Troy’s latest suggestion here?
Please do let us know if you’re still in need of some help on this at all - happy to assist further! 
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