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I configured and tested this zap to be notified when there are files added to a folder. When I ran the test it worked but then after the test was completed, I tested adding another new file to the folder twice and did not receive anything.

 

Hi @rebekahp11 

Help links for using GDrive in Zaps: https://zapier.com/apps/google-drive/help

 

Looks like you are using a Legacy version of the Zap trigger event, so make sure to update to the newest version of that GDrive trigger event.

 

Zap trigger is scheduled meaning it will check for new data every 2 minutes as shown in the screenshot.

Check your Zap Runs history for activity/errors: https://zapier.com/app/history/

 

 

Not all my files are triggering my new file in folder Zap.

The New File in Folder trigger has some nuance about what it will trigger on:

Google Files (e.g. Google Doc, Google Sheets etc)

  • If a file was created within the folder, the Zap will trigger
  • If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
  • If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger
  • If a file was created greater than 4 days ago and modified less than 4 days ago and moved to the folder, the Zap won't trigger

Non-Google files (e.g. pdf or jpg):

  • If a file is directly added to the folder, the Zap will trigger
  • If a file is directly added to the folder but was modified/created greater than 4 days ago, the Zap won't trigger
  • If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger

Also, you can't trigger or act upon a folder shared with you, so files added to folders you don't own will not trigger the Zap. The connected account must be the owner.

 


I updated the trigger and I’m still not getting any notifications. I can see that it’s finding new records but nothing is happening.

 


@rebekahp11 

Have there been new files added to the GDrive Folder that meet the criteria to trigger the Zap (see below) since the Zap was turned ON?

Not all my files are triggering my new file in folder Zap.

The New File in Folder trigger has some nuance about what it will trigger on:

Google Files (e.g. Google Doc, Google Sheets etc)

  • If a file was created within the folder, the Zap will trigger
  • If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
  • If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger
  • If a file was created greater than 4 days ago and modified less than 4 days ago and moved to the folder, the Zap won't trigger

Non-Google files (e.g. pdf or jpg):

  • If a file is directly added to the folder, the Zap will trigger
  • If a file is directly added to the folder but was modified/created greater than 4 days ago, the Zap won't trigger
  • If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger

Also, you can't trigger or act upon a folder shared with you, so files added to folders you don't own will not trigger the Zap. The connected account must be the owner.

 


I’m not sure what changed since I last posted but now I’m getting the emails. Thank you for your help.


That’s great news @rebekahp11! A huge thanks to Troy for lending a hand here and for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


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