Hey guys - we are getting notifs from G2 that people are filling out our product form on G2 and it appears in tests in Zapier but it doesnt appear in Zap Runs, so we cant action on this data… Could someone please help?
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Hi
The G2 Zap app triggers are instant.
If there is no Zap Run activity, then check/try these:
- Check your G2 Zap app connection: https://zapier.com/app/connections
- Try working with G2 Support for help with their Zap app integration
And they said to handle w yall!
You can try to get confirmation from Zapier Support about who owns the G2 Zap app integration: https://zapier.com/app/get-help
If G2 owns their Zap app integration, and the issue is with G2, then G2 would need to fix their issue.
Hi
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
We're looking forward to your response.
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