Question

Freshdesk Zapier triggers stopped working

  • 29 November 2023
  • 1 reply
  • 29 views

Hi, 

 

I’ve been using Zapier to connect my Freshdesk to other softwares and platforms in my support workflow. However, a few days ago all of my Freshdesk triggers stopped working. I have tried disabling threads just in case that was the reason but seem to have no effect. For what I can gather there’s an open bug but I can’t really find the bug description or thread.

 

Thank you so much for your help.


1 reply

Userlevel 7
Badge +14

Hi @Jesus.torres 

Good question.

 

Other users have reported issues with Zaps using Freshdesk triggers recently.

https://community.zapier.com/search?q=freshdesk%20trigger&content_type%5B0%5D=question&source%5B0%5D=community

 

Best to report to Zapier Support: https://zapier.com/app/get-help

 

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