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Formatting Issue: Adding last module output to Gmail results in unstructured paragraph display

  • January 11, 2024
  • 8 replies
  • 109 views

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Hi,

I’m creating a ZAP that contains multiple ChatGPT assistant modules.
the first 2 analyse a document, and the third gives a description on the differences between both docs.
In the output of each I have asked to format it in markdown. The layout in the output screens of the modules look ok. The problem arrises when I add the output of the last module as input into GMAIL, from here it is shown as a paragraph without any layout (all flat text after each other).
I’ve also tried to add the text formatter MD to HTML, but that makes no diff.

Any suggestions or ideas are welcome!

Cheers

Christophe

Best answer by Shinka

I removed / readded the gmail module, set it to html and it worked.
I believe that the failing module was showing HTML, while it was using plain text.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • January 11, 2024

Hi @Shinka 

Good question.

Can you post screenshots with how your Gmail Zap step is configured.

Gmail email body formats are either:

  1. HTML
  2. TEXT

Forum|alt.badge.img
  • Author
  • Beginner
  • 4 replies
  • January 11, 2024

Hi the Gmail body format is set to HTML


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • January 11, 2024

@Shinka 

If the Gmail email body is set to HTML, then it will expect HTML formatting for the contents.

Can you post screenshots with how your Zap steps are configured to give us true context?


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  • Author
  • Beginner
  • 4 replies
  • January 12, 2024
last GPT module - DATA OUT → OK
GMAIL DATA IN → OK
OUTPUT IN GMAIL EMAIL BODY

 


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  • Author
  • Beginner
  • 4 replies
  • January 12, 2024

I finally got it working, thanks for the replies!


ken.a
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  • Zapier Staff
  • 6780 replies
  • January 15, 2024

That’s an amazing news @Shinka! We’re glad to hear you were able to get it sorted!

Would you mind sharing the solution you found? This will be helpful to our other awesome Community members who might have the same question in the future. 😊


Forum|alt.badge.img
  • Author
  • Beginner
  • 4 replies
  • Answer
  • January 15, 2024

I removed / readded the gmail module, set it to html and it worked.
I believe that the failing module was showing HTML, while it was using plain text.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6780 replies
  • March 6, 2024

Hi @Shinka,

I’m so sorry for the late response here.

I appreciate you sharing the solution here. I have marked your reply as the “Best Answer” so that our Community members who might run into the similar issue will find the answer easily.

Thank you!