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Follow Up Boss Error - Got 400 calling POST https://api.followupboss.com/v1/events, expected 2xx.

  • 4 March 2024
  • 5 replies
  • 23 views

Userlevel 1

Hi, 

I have a Zap set up from a google form to create a new lead in Follow Up Boss but once the google form is completed and submitted, I am getting error Got 400 calling POST https://api.followupboss.com/v1/events, expected 2xx.

 

I tested the connection to Follow Up Boss and it is working. I cannot figure out why the information in the form is not getting into FUB. It worked for the first week and now I am receiving the error message. 

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Best answer by Troy Tessalone 4 March 2024, 17:31

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5 replies

Userlevel 7
Badge +14

Hi @jmagg2088 

In order for us to have context, we will need to see screenshots with how the steps are outlined and configured.

Also provide the link to the FUB API endpoint documentation you are referencing to configure this step.

Userlevel 1

Hi Troy, see screenshots below. When I went to pull the API documentation I am not seeing a link. And the API key is starred out. Where can I find that?

 

 

Userlevel 7
Badge +14

@jmagg2088 

It may be that you are testing with an invalid email address value.

Check the field descriptions for possible guidance.

 

Userlevel 1

Hey Troy, I think that was the issue. It worked now. We will have our answering service leave that line blank if they do not provide an email address. 

Thank you!

Userlevel 7
Badge +6

That’s great news @jmagg2088! A huge thanks to Troy for lending a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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