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Question

Filter by zapier not setting up correctly.

  • January 10, 2024
  • 8 replies
  • 262 views

Hi everyone. I am facing this issue with zapier filter for past few weeks.

 

When I try to choose a field in zapier filter, nothing gets selected.

I click on the option that i want to use in field but it f

Doesnot get selected. Please check attached screenshot.

I tried it on different zapier accounts and plans and i am having this issue with every zapier account.

 

 

Please tell me how to get over it so i can set up my workflow.

Thanks

 

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8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 10, 2024

Hi @Rath 

Did you test your Zap trigger step?

Try using a new/different device and browser.

Help articles for using Filter in Zaps: https://zapier.com/apps/filter/help

 


  • Author
  • Beginner
  • January 10, 2024

Hi @Rath 

Did you test your Zap trigger step?

Try using a new/different device and browser.

Help articles for using Filter in Zaps: https://zapier.com/apps/filter/help

 

I did test trigger step and i tried different browser and incognito mode but nothing is working and I really badly need it to work so please suggest something that can help.

 

Can you confirm that you are not facing this issue?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 10, 2024

@Rath 

Perhaps record and share a Loom.com video with how your Zap steps are outlined and configured along with the issue you are encountering to give us true context.


I'm actually facing the exatrct same issue! 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 4, 2024

@Rath and @gokyrian 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help


Even I tired mutiple ways but everytime i am facing an error



 

 


@Troy Tessalone 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 5, 2024

@LeanrTube 

This is not an error, it indicates that the Zap trigger example record you used to test the Filter step would not have passed which is expected.

 

[Digital Marketing] contains “Data” is not true, thus why the filter step conditions would not pass.