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Question

Filter by zapier not setting up correctly.

  • January 10, 2024
  • 8 replies
  • 210 views

Hi everyone. I am facing this issue with zapier filter for past few weeks.

 

When I try to choose a field in zapier filter, nothing gets selected.

I click on the option that i want to use in field but it f

Doesnot get selected. Please check attached screenshot.

I tried it on different zapier accounts and plans and i am having this issue with every zapier account.

 

 

Please tell me how to get over it so i can set up my workflow.

Thanks

 

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8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 10, 2024

Hi @Rath 

Did you test your Zap trigger step?

Try using a new/different device and browser.

Help articles for using Filter in Zaps: https://zapier.com/apps/filter/help

 


  • Author
  • Beginner
  • January 10, 2024

Hi @Rath 

Did you test your Zap trigger step?

Try using a new/different device and browser.

Help articles for using Filter in Zaps: https://zapier.com/apps/filter/help

 

I did test trigger step and i tried different browser and incognito mode but nothing is working and I really badly need it to work so please suggest something that can help.

 

Can you confirm that you are not facing this issue?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 10, 2024

@Rath 

Perhaps record and share a Loom.com video with how your Zap steps are outlined and configured along with the issue you are encountering to give us true context.


  • New
  • May 4, 2024

I'm actually facing the exatrct same issue! 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 4, 2024

@Rath and @gokyrian 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help


  • New
  • May 5, 2024

Even I tired mutiple ways but everytime i am facing an error



 

 


  • New
  • May 5, 2024

@Troy Tessalone 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 5, 2024

@LeanrTube 

This is not an error, it indicates that the Zap trigger example record you used to test the Filter step would not have passed which is expected.

 

[Digital Marketing] contains “Data” is not true, thus why the filter step conditions would not pass.