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Files uploaded to Dropbox have incorrect file format

  • 30 November 2021
  • 4 replies
  • 33 views

Userlevel 3

I am uploading files from kiss flow to drop box but the file is uploading successfully but the file format is showing an error in drobox. please advice

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Best answer by Troy Tessalone 1 December 2021, 16:20

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4 replies

Userlevel 7
Badge +14

Hi @Refeesh 

Please post screenshots with how your Zap step is configured, thanks.

Userlevel 3

Please find the screenshot of the zaps steps for dropbox. Please check and advice

Userlevel 7
Badge +14

Hi @Refeesh 

Help article about using Files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

This doesn’t look like a file object or a file URL:

 

 

Userlevel 7
Badge +9

Hey @Refeesh just checking in here! Were you able to get things sorted out? I see you opened up a ticket about this with our support team but that they are waiting on a response from you. Continuing to converse on that thread would be the best next step but if you have managed to sort out the issue, we’d love to have you share the solution in this thread! :slight_smile: