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Question

Feeding product information from Stripe into Shipstation?

  • March 18, 2025
  • 2 replies
  • 8 views

I’m trying to feed product information from Stripe into Shipstation, but am unable to find any field within my Zap to collect product information from Stripe. I do not see an ability to choose product name, SKU, or product description as a field from Stripe.

 

There was a previous thread about this that was shut down, but the asker never confirmed whether this worked for him.

 

I’m trying to use “New Payment in Stripe” to trigger the “Create Order in in Shipstation” action. It was recommended to put “Find Charge” as step two in this path. However, I am unsure of what to associate as “Find Charge” in this automation path. The payment link is used all the time, so what ID should I use in the “Find Charge” step?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • March 18, 2025

Hi ​@S. Watkins 

Stripe Charge IDs start with: ch_


SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • March 24, 2025

Hey there, ​@S. Watkins 👋

Ah, it looks like the other post you’re referring to was automatically closed due to inactivity:


Did you manage to get the Find Charge action step set up correctly? 

If you’re still having trouble locating the charge ID or have any other questions, let us know—want to make sure you’re all set! 🙂