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Hi!

The "Updated deal stage" step in Zapier for the HubSpot connection has stopped working. I have reconnected the applications and successfully tested the connection, but when a deal stage changes to "closedwon", the Zapier trigger is not picking it up.

On several occasions I have encountered this error:
Failed to update Zap: Authentication not found. Ensure the step has a valid authentication and try again. Details: No access to HubSpotCLIAPI@1.10.2 authentication (54220211) in step 287029636.

The thing is that I have tested the connection several times, and the test has been successful. Additionally, I reconnected with HubSpot without encountering any errors.

Thank you in advance for any help you can offer.

 FranS

Hi ​@FranS_,

 

Welcome to the Community.

 

The error in your HubSpot Zap is likely due to an authentication issue. Try reconnecting your HubSpot account in Zapier and ensuring the account has the necessary permissions to update deal stages. You can also select "Connect a New Account" in the HubSpot step of your Zap and test it.

 

Feel free to ask if you have any other questions or need further assistance with Zapier.

Hey ​@FranS_, just checking in! Are you still seeing those “Authentication not found” errors?

Want to make sure this gets sorted so let us know how it’s going. 🙂

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