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Question

Failed to create subscriber in Omnisend

  • December 20, 2023
  • 3 replies
  • 48 views

I wanted to create a Zap but it doesn’t work. Here’s what I want to do: whenever someone signs up through a FB Lead form I want Omnisend to create a new contact. I created a similar Zap for an other FB page also with Omnisend a few weeks ago and it worked. 
This is the error that I’m getting:
The app returned `{"message":"Your need to pass phone or email property."} What happened: Executing creates.create_subscribe.operation.perform with bundle {"message":"Your need to pass phone or email property."} Console logs: ` as error, which we cannot read.

Thanks for you help 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 20, 2023

Hi @GTLDario 

Help us have context by posting screenshots with how your Zap steps are outlined and configured.


  • Author
  • New
  • December 21, 2023

Sure, this is what I see:

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 21, 2023

@GTLDario 

Help articles for using FB Lead Ads: https://zapier.com/apps/facebook-lead-ads/help

We would need to see screenshots with how your ‘Action’ section in Step 2 is configured.