Question

Failed to create a task in FreeAgent: The app returned "billing_rate is not a number".

  • 27 May 2023
  • 1 reply
  • 12 views

Hi there, 

 

I’m trying to set up an import of orders from a Billetto event to a project in FreeAgent.

 

My set up is as follows:

 

  1. Grab details from billetto every time an order is completed. 
  2. Convert the order value, which is pulled from billetto as text, to a number. 
  3. Divide said number by 100 to convert from pence to pounds. 
  4. Create task in FreeAgent project. 

 

My issue is that step 4 is not recognising the output of step 3 as a number. 

I get an error telling me that the value I’m trying to put in to the billing rate field in FreeAgent is not a number. 

 

Is this something that anyone else has done before? Any tips on how to get it working?

 

Thanks!


1 reply

Userlevel 7
Badge +14

Hi @avg 

Good question.

Please post detailed screenshots with how each Zap is configured to give us enough context, thanks.

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