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Question

Failed to create a request in Webhooks by Zapier: The contact id is invalid

  • March 28, 2025
  • 2 replies
  • 34 views

My Goal is to get/track call recordings in GHL from Ringcentral. I wanted to integrate Ring Central with GHL through zapier but, when I tried its giving me some errors.

If someone have any solution for it would love to hear.

Screenshot:

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • March 29, 2025

Hi ​@dr.salamay 

For us to have more info, post screenshots showing how your Zap step with the error is configured in the CONFIGURE tab with the field mappings visible.

Also, link to the app API endpoint documentation you used to configure the API request in the Zap step.

 


JammerS
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  • Zapier Staff
  • 3527 replies
  • March 31, 2025

Hi ​@dr.salamay,
 
We just wanted to see how everything is going with your Zap. Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.