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Best answer

Failed to create a recipient in Stannp Required field "Group" (group_id) is missing.

  • 29 July 2023
  • 2 replies
  • 19 views
ZenLawGuy
Userlevel 1
Error when trying to add receipient to Stannp
 

I’m trying a simple Zap that will add a new recipient to Stannp when I create a new contact in LACRM. This same error happens when I tried it with MyCase, a more expensive version of LACRM. It looks like it wants a Group ID but when I try to add a group in the Zap for Stannp, this is what happens:

If I click on custom, it brings up a list of fields in LACRM (name, address, bday, etc.) but if I select any of them it results in the same error noted above: Failed to create a recipient in Stannp Required field "Group" (group_id) is missing.

I’ve done google searches on this and searched the help forums for both LACRM and Zapier without any luck. Hope someone can help me.

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Best answer by ZenLawGuy 29 July 2023, 21:52

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

ZenLawGuy
Userlevel 1

NEVER MIND! 😒 I had to create a group in Stannp first. I didn’t know Stannp required groups for recipients. So, create a group in Stannp for the recipients to go into that the Zap creates.

Hope this helps someone, at least.

rachael.silvano
Userlevel 5
Badge +7

Hi there @ZenLawGuy - we always appreciate when someone comes in with a follow up! Thanks for letting us know, and come back any time with questions you may have. 

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