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Failed to create a media in WordPress

  • July 22, 2025
  • 3 replies
  • 14 views

Failed to create a media in WordPress

Error while getting needs: Authentication matching query does not exist.

 I have created an image using chatgpt and when I try to upload it to wordpress I get the following error 

From my configuration, I have maped the url of the image file generated

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 22, 2025

Hi ​@David Maxwell 

Help links for using WordPress in Zaps: https://zapier.com/apps/wordpress/integrations#help

 

Feedback from AI…

 

The error message:

Failed to create a media in WordPress
Error while getting needs: Authentication matching query does not exist.

means that the Zap is trying to upload media to WordPress, but the authentication it relies on is missing or invalid.

Causes:

  1. The connected WordPress account was deleted, renamed, or disconnected.

  2. The authentication token expired or was revoked.

  3. The Zap is trying to use a credential (like Basic Auth or OAuth token) that no longer exists in the account or app settings.

How to Fix:

  1. Go to "My Apps" in Zapier.
    Find the WordPress connection used in this Zap and verify it's still valid. If it's missing or invalid:

    • Reconnect it by clicking "Reconnect" or

    • Add a new connection and reselect it in the Zap.

  2. Open the "Upload Media" step again.

    • In the dropdown where you choose the WordPress account, make sure the right and working one is selected.

  3. Retest the Zap step after re-authenticating.


  • Author
  • Beginner
  • 1 reply
  • July 23, 2025

Thanks @Troy Tessalone, I will quikly go thorugh this guide


JammerS
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  • Zapier Staff
  • 3527 replies
  • July 28, 2025

Hi ​@David Maxwell,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.