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Question

Failed to create a lead in Zoho CRM due to invalid data error

  • July 15, 2025
  • 3 replies
  • 20 views
M

I’m currently testing something for an automation I'm trying to do, and I can’t work out why this isn’t working, the IDs are definitely correct.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 15, 2025

Hi ​@Medella Health Ltd 

Help us have more context by posting screenshots of the encountered error when testing the Zap step.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
M

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 16, 2025

​@Medella Health Ltd 

Perhaps try using native Zoho CRM Workflow Rules to convert records:

https://help.zoho.com/portal/en/kb/crm/automate-business-processes/workflow-management/articles/convert-records-using-workflow-rule

 

TIP: Click field labels to see tooltips with more info that may provide guidance.

 

You may have to try process of elimination to determine the variable value mapped in a field that is causing the error.

Check the variables with values as IDs are still existing ID in Zoho CRM and have not been deleted.

 

Troubleshooting suggestions from AI: 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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