Hi,
I am getting an error when i test my hubspot - Pandadoc zap, Any help would be much appreciated.
‘Failed to create a document in PandaDoc
Required field "Role: Client email" (r_Client_email) is missing.’
Troubleshoot error
9/20 of my tokens work, They go onto the document fine it is just 9 of them including email does not work so it is failing to send.
I contacted hubspot and they advised -
‘I have been liaising with our developer team here internally on this for us:
- Our team have shared that Zapier is fetching this information from Deals using HubSpot API. If the property is not appearing in Zapier, then this is most likely because Zapier is not sending the correct API requests.
- The team have shared that you would need to troubleshoot this with Zapier as we have limited visibility into this from our side.
- The Zapier engineer or support rep will need to check what API request is sent by Zapier and what response is returned.
- The team have shared that it is highly likely that HubSpot’s API is returning the correct information it is most likely that Zapier is not reading these properties correctly or there is some other issue on their end.
- Our team have shared that this is something that Zapier would need to troubleshoot as only they have visibility over what is sent between the two platforms and how it is sent.’
Thank you
