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Question

Failed to create a contact in Follow Up Boss: Error parsing response. We got: ""

  • October 23, 2023
  • 5 replies
  • 35 views

I have a typeform and when I tested it I got the lead created normally but any of the submissions is working. I keep getting this error:
 

 

All the fields are correctly filled and I have not done any changes to the zap, so I am really at a loss of what is happening here, please help!

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 23, 2023

Hi @sergiog 

Good question.

Please post screenshots with how your Zap steps are configured in order to help us have enough context.


  • Author
  • New
  • October 23, 2023

Thank you Troy!

The step failing is step 2
 

Zap Steps

 

 

 

Test Payload


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 23, 2023

@sergiog 

We would need to see screenshots with how each of your Zap steps are configured in the Zap Edit mode.


  • Author
  • New
  • October 23, 2023

Thank you, here you go

 

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 23, 2023

@sergiog 

Some things to check:

 

Might be getting flagged due to the “@test.com” domain.

 

 

Phone number with the leading + might be causing issues.