Question

Failed to create a contact in Follow Up Boss: Error parsing response. We got: ""

  • 24 October 2023
  • 5 replies
  • 15 views

I have a typeform and when I tested it I got the lead created normally but any of the submissions is working. I keep getting this error:
 

 

All the fields are correctly filled and I have not done any changes to the zap, so I am really at a loss of what is happening here, please help!

 


5 replies

Userlevel 7
Badge +14

Hi @sergiog 

Good question.

Please post screenshots with how your Zap steps are configured in order to help us have enough context.

Thank you Troy!

The step failing is step 2
 

Zap Steps

 

 

 

Test Payload

Userlevel 7
Badge +14

@sergiog 

We would need to see screenshots with how each of your Zap steps are configured in the Zap Edit mode.

Thank you, here you go

 

 

 

 

Userlevel 7
Badge +14

@sergiog 

Some things to check:

 

Might be getting flagged due to the “@test.com” domain.

 

 

Phone number with the leading + might be causing issues.

 

Reply