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Failed to create a contact in Brevo>>Error from halted execution: Add or Update Contact

  • March 12, 2024
  • 5 replies
  • 238 views

I am getting this error when trying to add contacts from Covve to Brevo. I have checked all the attributes. But this error is coming. Can you assist me in this?

Best answer by Troy Tessalone

@Maryam Ali

Check the field descriptions for possible guidance.

The Phone Number value may need to be in a specific format. (e.g. without the leading +)

A Formatter > Numbers > Format Phone Number step can be used: https://zapier.com/apps/formatter/help

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 12, 2024

Hi @Maryam Ali 

To help us have more context, post screenshots with how your steps are outlined and configured in EDIT mode.


  • Author
  • New
  • March 13, 2024

Here are the screenshots of steps.

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • March 13, 2024

@Maryam Ali

Check the field descriptions for possible guidance.

The Phone Number value may need to be in a specific format. (e.g. without the leading +)

A Formatter > Numbers > Format Phone Number step can be used: https://zapier.com/apps/formatter/help

 


  • Author
  • New
  • March 13, 2024

Thanks Troy for your assistance. Zap is working now.


ken.a
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  • Zapier Staff
  • March 14, 2024

That’s an awesome news @Maryam Ali! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗