Question

Failed to create a canceled subscription in Stripe

  • 22 January 2024
  • 3 replies
  • 42 views

Hi,

 

I’m trying to cancel a subscription on Stripe after I find a customer in Stripe to get the subscription ID, the issue I’m getting is the one below

 

 

Any thought about that?


3 replies

Userlevel 7
Badge +14

Hi @IvanP 

Can you post screenshots with how the ‘Action’ section is configured?

 

Hi @Troy Tessalone,

 

Sure, thanks

 

Userlevel 7
Badge +14

@IvanP 

Based on the error the connected Stripe account in Zapier may not have permissions to cancel subscriptions.

 

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