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Facebook Leads stopped working

  • 23 February 2023
  • 5 replies
  • 339 views

Hey all, so we have multiple accounts of Zapier, and over 20+ zaps that were sending FB leads to CRM platforms, all zaps stopped triggering with no errors…… Is there a general issue with FB leads? 
All permissions seem to be ok, when we try a new zap we integrated zapier again with a couple of Accounts but none of them show the FB Pages in the setup now...

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Best answer by christina.d 23 February 2023, 23:13

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5 replies

Userlevel 7
Badge +11

Hi there @Cezar_Cez! 👋

Thanks for reaching out about this. This is likely due to the recent “Meta integrations are experiencing connection issues” incident that’s currently affecting Facebook Lead Ads as well as some other Meta apps. Our team is working on getting that resolved as soon as possible. 

We’ll report back here as soon as it’s been resolved. In the meantime, I’d recommend subscribing to receive updates on the incident here: https://status.zapier.com/incidents/yn098y208nn8

me too

Userlevel 7
Badge +11

Hi @abduh!

Thank you for letting us know that you’re also being affected here. If you haven’t already, please sign up to receive updates on the incident. You can do that from the incident report page (https://status.zapier.com/incidents/yn098y208nn8). 

I don’t have any news to share on this at the minute, but we’ll be sure to post an update here in Community once it’s been resolved. So please keep an eye on this page! 🙂

Userlevel 7
Badge +11

Hey folks, 

Just wanted to hop back in here to confirm that we’ve implemented a fix for the issue now! The incident isn’t officially resolved as we’re still monitoring the issue but we’ll post another update here as soon as it is. 🙂

Thanks for your continued patience!

Userlevel 7
Badge +9

This is likely due to the recent “Meta integrations are experiencing connection issues” incident that’s currently affecting Facebook Lead Ads as well as some other Meta apps. Our team is working on getting that resolved as soon as possible. 

We’ll report back here as soon as it’s been resolved. In the meantime, I’d recommend subscribing to receive updates on the incident here: https://status.zapier.com/incidents/yn098y208nn8

Hey all - back again to let ya’ll know the team officially closed this issue and marked as resolved. 🎉

We appreciate ya’ll hanging in there while the team dug into this!