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Facebook Leads stopped working

  • February 23, 2023
  • 5 replies
  • 440 views

Cezar_Cez

Hey all, so we have multiple accounts of Zapier, and over 20+ zaps that were sending FB leads to CRM platforms, all zaps stopped triggering with no errors…… Is there a general issue with FB leads? 
All permissions seem to be ok, when we try a new zap we integrated zapier again with a couple of Accounts but none of them show the FB Pages in the setup now...

Best answer by christina.d

This is likely due to the recent “Meta integrations are experiencing connection issues” incident that’s currently affecting Facebook Lead Ads as well as some other Meta apps. Our team is working on getting that resolved as soon as possible. 

We’ll report back here as soon as it’s been resolved. In the meantime, I’d recommend subscribing to receive updates on the incident here: https://status.zapier.com/incidents/yn098y208nn8

Hey all - back again to let ya’ll know the team officially closed this issue and marked as resolved. 🎉

We appreciate ya’ll hanging in there while the team dug into this!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 23, 2023

Hi there @Cezar_Cez! 👋

Thanks for reaching out about this. This is likely due to the recent “Meta integrations are experiencing connection issues” incident that’s currently affecting Facebook Lead Ads as well as some other Meta apps. Our team is working on getting that resolved as soon as possible. 

We’ll report back here as soon as it’s been resolved. In the meantime, I’d recommend subscribing to receive updates on the incident here: https://status.zapier.com/incidents/yn098y208nn8


abduh
  • New
  • February 23, 2023

me too


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 23, 2023

Hi @abduh!

Thank you for letting us know that you’re also being affected here. If you haven’t already, please sign up to receive updates on the incident. You can do that from the incident report page (https://status.zapier.com/incidents/yn098y208nn8). 

I don’t have any news to share on this at the minute, but we’ll be sure to post an update here in Community once it’s been resolved. So please keep an eye on this page! 🙂


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 23, 2023

Hey folks, 

Just wanted to hop back in here to confirm that we’ve implemented a fix for the issue now! The incident isn’t officially resolved as we’re still monitoring the issue but we’ll post another update here as soon as it is. 🙂

Thanks for your continued patience!


christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • Answer
  • February 23, 2023

This is likely due to the recent “Meta integrations are experiencing connection issues” incident that’s currently affecting Facebook Lead Ads as well as some other Meta apps. Our team is working on getting that resolved as soon as possible. 

We’ll report back here as soon as it’s been resolved. In the meantime, I’d recommend subscribing to receive updates on the incident here: https://status.zapier.com/incidents/yn098y208nn8

Hey all - back again to let ya’ll know the team officially closed this issue and marked as resolved. 🎉

We appreciate ya’ll hanging in there while the team dug into this!