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Question

Facebook leads not showing up in Kartra

  • June 2, 2025
  • 3 replies
  • 26 views

Hi everyone

i I am trying to create a zap to send Facebook leads to Kartra. I set up the zap and the test said it was working ….. but it’s not. The leads are not showing up in kartra. I’d love some help here please. 

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3 replies

Mohammad_Shahzaib_Nawaz
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@Willowoak 

Kindly share the screenshots of how you set up the zap for us to have more info, Also  review zap history for more information on whether the zap hit an error.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 2, 2025

Hi ​@Willowoak 

The Kartra step should return an ID of the record that you can use to check the data in Kartra.

 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.

 

Help links from Kartra for using Zapier: https://support.kartra.com/support/solutions/articles/153000169612-hub-zapier-automations

 


ken.a
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  • Zapier Staff
  • 6780 replies
  • June 3, 2025

Hi ​@Willowoak,

I just spotted your post and wanted to follow up to see how things are going. Did you get a chance to try out Troy’s suggestion?

Let us know if you still need a hand with anything — we’re happy to help!