I have a zap that triggers when I get a lead through facebook and the action is to send me an email of the leads name, email, phone number and the answer to one question in the lead forum. However when I do get a lead and the zap i triggered and I do get an email the email only contains the answer from the question so the name, email and phone number is left behind and is not in the email.
Hi
To help us have context, please post detailed screenshots with how your Zap steps are configured.
Help articles to reference: https://zapier.com/apps/facebook-lead-ads/help
Hi
To help us have context, please post detailed screenshots with how your Zap steps are configured.
Help articles to reference: https://zapier.com/apps/facebook-lead-ads/help
Thanks for the answer here is the screenshot. Do you need anything more?
Have you reviewed the available help articles?
Help articles to reference: https://zapier.com/apps/facebook-lead-ads/help
Have you reviewed the available help articles?
Help articles to reference: https://zapier.com/apps/facebook-lead-ads/help
Yes but nothing helped there.
Check your Zap Runs history to see the DATA IN/OUT for each Zap step to help you troubleshoot:
https://zapier.com/app/history/
Post screenshots to give us context.
Check your Zap Runs history to see the DATA IN/OUT for each Zap step to help you troubleshoot:
https://zapier.com/app/history/
Post screenshots to give us context.
So this is on the DATA IN on gmail for the full name of the lead (
{{220316094__FULL_NAME}} )
Can you post screenshots to give us true context?
The opposite may be true:
Facebook Lead Ads gives me the full lead name, but I need first and last separately
Facebook Lead Ads forms use the field Full name as a default. If you'd like to have first and last name separately:
- Change the Lead Ads form to include First name and Last name fields, instead of Full name.
- Or, if you prefer not to change your form, you can use a Formatter by Zapier step to split the full name into two parts.
Can you post screenshots to give us true context?
So this is the DATA IN screenshot
“
body_type:
plain
to:
0:
emiralsaedi@gmail.com
subject:
NY LEAD!
body:
Lead Namn - {{220316094__FULL_NAME}}{{220316094__raw__full_name}}Lead Telefonnummer - {{220316094__phone_number}}{{220316094__raw__phone_number}}Lead Email - {{220316094__email}}{{220316094__EMAIL}}Lead Skapades - 2024-01-07T16:58:12+0000Lead Fråga Y
Can you please post screenshots of the Zap Run steps?
Have you used the FB Lead Ads testing tool?
Have you used the FB Lead Ads testing tool?
Just done the test and its the same thing the name does not show up in the email
Can you post screenshots with the DATA IN/OUT for each Zap step in the Zap Run?
Can you post screenshots with the DATA IN/OUT for each Zap step in the Zap Run?
Here you go
Are you able to pull thru your manual test via the FB Lead Ad testing tool in the Zap trigger step to use to configure your Zap action?
Help to follow: https://help.zapier.com/hc/en-us/articles/8496310366093
For example, these are the fields in the DATA OUT from the Zap Run for the FB Lead Ad trigger step.
But the mapped variables in the Gmail step have different labels, which may explain why those data points are not being passed between Zap steps.
For example, these are the fields in the DATA OUT from the Zap Run for the FB Lead Ad trigger step.
But the mapped variables in the Gmail step have different labels, which may explain why those data points are not being passed between Zap steps.
Thank you so much for the help! What do I need to change?
Can how post screenshots with the DATA OUT from your Zap trigger examples in EDIT mode?
Can how post screenshots with the DATA OUT from your Zap trigger examples in EDIT mode?
What do you mean by edit mode?
When you are configuring the Zap trigger step.
When you are configuring the Zap trigger step.
like this
Click this button to enter Zap EDIT mode.
Click this button to enter Zap EDIT mode.
I am sorry for being this confused!
What in the edit mode do you want to see?
Can how post screenshots with the DATA OUT from your Zap trigger examples in EDIT mode?
Help to follow: https://help.zapier.com/hc/en-us/articles/8496310366093
Can how post screenshots with the DATA OUT from your Zap trigger examples in EDIT mode?
Help to follow: https://help.zapier.com/hc/en-us/articles/8496310366093
This ones
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