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Question

Facebook lead trigger not firing

  • January 13, 2023
  • 1 reply
  • 35 views

I can see the leads in the Facebook ads admin, but for some reason the Zapier trigger is not firing.
My Zapier account has been updated to the starter plan.

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1 reply

SamB
Community Manager
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  • Community Manager
  • 7592 replies
  • January 13, 2023

Hi there @inaba noriyuki, welcome to the Community! 

To get you started, there’s a really useful guide on how to troubleshoot issues with Facebook Lead Ads not triggering here:

https://community.zapier.com/show-tell-5/facebook-lead-ads-not-triggering-for-new-leads-pulling-in-sample-or-other-issues-here-s-a-guide-to-help-you-18719

I’d recommend following the guide there to ensure all the correct permissions have been set up and see if that fixes it. Please do keep us in the loop on how you get on. Want to make sure you get this sorted! 🙂