Hi ​@Olaw 

Based on the screenshots you are using a Zap trigger example record that appears to be dummy data.

Help links for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/integrations#help

Use the Facebook Lead Ads testing tool to create sample leads

https://help.zapier.com/hc/en-us/articles/8496061345805-Use-the-Facebook-Lead-Ads-testing-tool-to-create-sample-leads

Hi ​@Olaw 

Use a Code by Zapier step to safely split any kind of full name into First and Last Name so Clio never gets blank fields.

Insert a Code step between your Facebook trigger and Clio Grow action. The code will take the single Full Name from Facebook, split it at the space, and output two separate values: First Name (first word) and Last Name (remaining words). Then map those outputs to Clio Grow's required fields. This gives you more control — for example, you can add logic like "if there's only one name, put it in both First and Last Name fields" so Clio Grow never sees a blank.

If you're still running into issues after trying these steps, feel free to drop a screenshot of the error and a quick description of what your Zap is doing—happy to take a look and help troubleshoot.

And if you'd rather just get it sorted quickly, I offer a free 20-min Zapier troubleshooting call. Book it under Resources on my Zapier Directory profile: https://zapier.com/partnerdirectory/automatemybiz

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Hey ​@Olaw, just checking in! 🙂

Did using Troy's suggestion to create a new test record with Facebook's testing tool help the Zap to see values for those fields? If the test record didn’t have any values filled out for those fields then that could well explain why they’re showing as having “No data” in the Zap.

Keep us posted on how it went, want to make sure this gets sorted!

Hi ​@Olaw based on your above screenshot - fields in the Zap editor appear highlighted in yellow, that means they're referencing outdated or stale sample data from an earlier test or version of a previous step. This usually happens after an upstream step returns data in a different structure.

To fix this , I would recommend trying below steps.
 

1. In Zapier, open your Zap and select the Zap History tab to view that submission run.
2. Click on that run and select Use as test record to populate your trigger with real data from an actual submission.
3. Review and remap any fields in your downstream steps/Paths if needed to ensure they match the new test data.

        4. Click Publish to activate your Zap.
Once done try publishing a fresh lead via testing tool and zap should run successfully, try giving this a try once and check how it goes.



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For more help on that ref https://help.zapier.com/hc/en-us/articles/35632951078029-Use-previous-Zap-runs-as-trigger-test-records

 

Hi ​@Olaw, just checking — did any of these fixes do the trick for you?