Best answer

Facebook Lead Ads trigger is inconsistent and missing leads

Forum|Forum|3 months ago
April 30, 2026
51 replies
846 views

Anton Golvid
Beginner

Hi,

We recently discovered that automationFacebook Lead forms is not always triggerd. After exporting leads from Facebook form and cross checking with Zapier history, we identified that certain number of leads comming from same form, campaign, ad set and even same add does not appear on Zapier histroy, meaning Zapier never received a webhook for it. While other pass to Zapier just fine.

Is any one experiencing same issue? Have you identified any patterns?

I’ve discovered that same issue already happened in 2024

and a bug assosiated with it was open on Meta developers platform https://developers.facebook.com/support/bugs/1130587701359392/

Unfortunatelly, it seems that only product owners can open platform related bugs on developers platform. Hope Zapier team could help us reopen this case with Meta.

Best answer by SamB

Hey all 👋

Following up as promised: the bug has been fixed but unfortunately, the missed leads won't be resent by Meta.

To recover the leads that didn't come through, you can export them from Meta (as most of you here have already been doing) and use Transfer Data to run them through your Zap workflow like so:

Export your leads as a CSV or XLS (Excel) file using Meta's export instructions.
Import that file into a Zapier Table.
Use Transfer Data to send those records through your Zap.

Thanks for all your patience during the disruption here.

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C

csas
New
Forum|Forum|2 hours ago
August 12, 2026

Hey Zapier Team,

since yesterday some of our Facebook leads aren't reaching Zapier. I exported from Meta Leads Center and cross-checked — a bunch of complete, legit leads from the same form never triggered the Zap, while others came through fine.

Can you please tell me howmuch take time to fix this issue ?

Thanks

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Facebook Lead Ads trigger is inconsistent and missing leads

51 replies

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