Question

Facebook Lead Ads to Salesforce: Zap is turning off automatically.

  • 19 June 2023
  • 1 reply
  • 53 views

I created Zap to connect Meta Lead Form to Sales Force. All actions are fine and the same with Salesforce Event.

But, my Zap was always turn Off automatically. Otherwise, there’s no error or any warnings in the status. What should I do to keep my Zap On? And why it keeps turnign Off? Need somebody to help.


1 reply

Userlevel 7
Badge +6

Hi there @Johny Bradong,

Welcome to the Community! 🎉

I did some digging into this, and it seems like Facebook has a bunch of settings that can cause issues such as Zap turning off automatically. Could you kindly check if you've set up the correct permissions for your Facebook Lead Ads?

By the way, we have a helpful post in our Community that walks you through the correct permission settings for the Facebook Lead Ads integration. You might find it useful! Here's the link:

Please keep us posted! 😊

 

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