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Question

Facebook Lead ads to Salesforce doesnt trigger the zap at all


Greetings,

   I have configured a very simple zap that fetches facebook lead ads. Then puts them into Salesforce. I have configured the lead ads its able to list by page, my forms, Also get last 3 leads data for preview. All are correct. Also the salesforce part is also correct as it can insert a lead. 

But my only problem is the new leads are not trigged into Zapier. Zap never runs even though its live and deployed. I tried working with Facebook Lead ads and also tried with Facebook Lead Ads (for Business Admins).

Tried reconnecting, disconnecting. creating a new flow. Nothing works. 

 

Any help or suggestions on how to debug and fix this ?

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2 replies

Troy Tessalone
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Hi ​@Yianni 

Help links for using Facebook Lead Ads in Zaps: https://zapier.com/apps/facebook-conversions/integrations#help

Meta has a history of issues with firing the webhooks for Facebook Lead Ads, but not sure if that is related in your case.

Zaps work while turned ON for new data going forward.


ken.a
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  • Zapier Staff
  • 6360 replies
  • January 20, 2025

Hi ​@Yianni,

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to follow Troy’s suggestion here?

In the meantime, we have a Community post that talks about Facebook Lead Ads not triggering here: 

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🙂