Suddenly all my Facebook Lead Ads Zaps are failing with:
“Error while hydrating data from Facebook Lead Ads (1.1.8): The app returned "(#3) Apps in dev mode should only access leads submitted from App special roles (testers, developers, admin)".
Anybody else?
Best answer by SamB
Hey all, I’m so sorry to have missed this previously! Just wanted to pop in and close the loop on this: the incident was resolved the same day it was opened so your Facebook Lead Ads Zaps should be no longer be seeing those errors. 🎉
As the issue has been fixed I’m going to be closing this topic now. Please do keep an eye out and if those errors resurface, please contact our Support Team directly for further investigation.
Happy Zapping! ⚡
+14
Reference the related Zapier Status Page Incident: https://status.zapier.com/incidents/v2zhjc7wnnqg
+14Zapier Status page: https://status.zapier.com/
are we gonna get compensated for this? we have lost money!!!!
I have 5 leads which have not received the information packs, and skipped on and they have now contacted and booked other people resulting in a lost of revenue & money spent on Meta Ads..
+14
Unclear at this time whether the root issue is on the Facebook side or Zapier side.
Often for issues like this, the origin of the issue is on the App side, which would be Facebook in this case.
If that is the case, then you would need to reach out to Facebook Support for that matter.
+11Hey all, I’m so sorry to have missed this previously! Just wanted to pop in and close the loop on this: the incident was resolved the same day it was opened so your Facebook Lead Ads Zaps should be no longer be seeing those errors. 🎉
As the issue has been fixed I’m going to be closing this topic now. Please do keep an eye out and if those errors resurface, please contact our Support Team directly for further investigation.
Happy Zapping! ⚡
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
