For our Facebook Ads, none of the pages are pulling into the trigger setup. This is preventing us from setting up new zaps. Peculiarly, the existing FB zaps which run from the same manager account still run fine. Additionally, if we add new instant forms, those pull in fine. It is strictly related to the FB pages. Is this something we have wrong or a bug in your system that is currently being resolved?
Thanks,
Eliot
We are having the same issue - we saw that a workaround was to pull in the page’s ID (from the About > Transparency section on the profile), but I’m still not getting any zaps for Facebook leads for zap automations I set up after the Meta crash. I saw something that leads me to believe this is because of the Meta issues but the workaround isn’t working for us.
Hi there
I did some digging into this, and it seems like the issue is still ongoing. Additionally, you can use the Facebook Page ID as a custom value as a workaround.
You can learn more about the incident here: https://status.zapier.com/incidents/tpnj4qp8f845
If that doesn’t work, I’d recommend reaching out to our Support Team regarding this issue. You can reach out to our Support Team here: https://zapier.com/app/get-help
I appreciate your patience and understanding.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.