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Question

Exact online - Create journal entry does not work

  • May 15, 2025
  • 2 replies
  • 13 views

The action Create journal entry for Exact online is not working for me, anything I can do to fix?

 

If I choose create bank entry is shows me the fields to fill clicking on continue. But for Create journal entry it keeps giving me an error.

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 15, 2025

Hi ​@PaulStolk 

  1. Try refreshing the page.
  2. Try checking your SETUP tab selections.
    1. Check your Zap app connection: https://zapier.com/app/connections
  3. Try duplicating the Zap.

SamB
Community Manager
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  • Community Manager
  • 9745 replies
  • May 21, 2025

Hi ​@PaulStolk—just checking in! 🙂

How did you get on with Troy’s suggestions here? Did they help to get it sorted?

If not, when you turn the Zap on and run a live test does the journal entry get created or do you see a similar ”No data available” message in the Zap history?

Looking forward to hearing from you!