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Question

Evaluate if a Salesforce field is blank

  • July 11, 2025
  • 2 replies
  • 11 views
E

Hi, 

I am building a Zap for when a record is updated in Salesforce, to look for or create a customer in stripe. 

I want to evaluate if a lookup field in salesforce is blank. if it is, I want to go down one path. If its not blank, then I want to go and find that Account that is in the look field. 

It seems like Zapier has a hard time with blank fields. It will error out. Any suggestion for how I should set this up?

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 12, 2025

Hi ​@etemkin 

Filter help: https://zapier.com/apps/filter/integrations#help

Condition: [FIELD] exists

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9736 replies
  • July 23, 2025

Hi ​@etemkin 👋

How did you get on with that Exists condition Troy suggested using? Did it allow the Zap to continue down the path if the relevant field in Salesforce is blank?

Keep us posted on how it went, want to make sure you’re all set! 🙂

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