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Hi, when trying to pull the following feed https://ecb.europa.eu/rss/fxref-brl.html
I get the following error in the zap. The previous zaps ran well and only today 9th April this error started.


 

Unable to pull feeds

Please reload the page. If the issue persists, troubleshoot error or contact Support.

Error code: Error while retrieving: The app returned "Security Check.col,.icon{position:relative}.error-info,.icon,h1,h6{text-align:center}body{font:16px/18px Helvetica,Arial,sans-serif;margin:0}h1,h2,h6{font-weight:lighter}.ie-arrow,.ie-img,center,hr{di...". Security Check.col,.icon{position:relative}.error-info,.icon,h1,h6{text-align:center}body{font:16px/18px Helvetica,Arial,sans-serif;margin:0}h1,h2,h6{font-weight:lighter}.ie-arrow,.ie-img,center,hr{display:none}div.logo{width:100%;height:140px}.clearfix:after{content:"";display:table;clear:both}.heading{background-color:#ECECEC}.logo img{display:block;width:160px;margin:0 auto;padding-top:30px}h1{margin:0;padding-top:95px;color:#5E5D5D;font-size:40px;letter-spacing:.03em}.security-check-text,h2,h6{letter-spacing:.02em}h2{font-size:20px}h6{color:#B3B3B3;font-size:24px;margin-top:25px;margin-bottom:0}.icon,.row{margin:0 auto}.row{clear:both;padding:50px 0;max-width:1000px}.col{float:left}.col.one-third{width:33.3%}.col.one-half{width:50%}.security-check{max-width:500px;margin:0 auto;padding:0 40px}.security-check-text{font-size:14px;color:#666}.icon{width:8em;height:6.25em}.icon-icon{font-size:6.25em;color:#8C8C8C}.status-icon{font-size:2.1em;position:absolute;right:-.15em;bottom:-.2em}.icon.cloud .icon-icon{font-size:8em;position:relative;top:-.07em}.icon.cloud .status-icon{right:-.75em}.icon.server .icon-icon{font-size:6em;position:relative;top:.1em}.icon.server .status-icon{right:-.35em}.col i.status-icon.myra-ok:before{color:#00C9AA}.col i.status-icon.myra-error:before{color:#D04A34}.arrows{position:absolute;right:-36px;top:45px}.arrows.arrows-left{right:-26px}.arrows>i{font-size:30px;color:#D0D0D0}.error-info .status,.error-info .what{font-size:18px;display:block;letter-spacing:.02em}.arrows .myra-arrow-bold-right{margin-left:-10px}.error-info .what{color:#8C8C8C}.error-info .status{margin-top:3px}.error-info .status-error{color:#D04A34}.error-info .status-working{color:#00C9AA}.error-info .logo-cloud{color:#0a659d}.error-desc{max-width:768px;margin:0 auto;padding:0 40px}.error-desc-text{font-size:13px;color:#666;letter-spacing:.02em;margin-left:40px}.col:first-child .error-desc-text{margin-left:0;margin-right:40px}@media (max-width:1019px){.row{width:100%}}@media (max-width:899px){.error-desc{width:auto}}@media (max-width:787px){.icon{font-size:10px}.arrows{top:28px;right:-26px}.arrows.arrows-left{right:-16px}.arrows>i{font-size:20px}h1{font-size:30px;padding-top:80px}h2{font-size:18px}h6{font-size:17px}.row{padding:40px 0}div.logo img{width:120px}div.logo{height:120px}.error-desc-text{font-size:12px}.security-check{font-size:13px}.error-info .status,.error-info .what{font-size:15px}}@media (max-width:599px){.error-desc .col{float:none;width:auto}.col:first-child .error-desc-text,.error-desc-text{margin:0 0 40px;padding:0}}@media (max-width:379px){.row .col{width:auto;float:none}.heading .col{margin-bottom:40px}.col:last-child .error-desc-text,.heading .col:last-child{margin-bottom:0}.arrows{display:none}div.logo img{width:100px}div.logo{height:109px}}@font-face{font-family:myracloud;src:url(data:application/x-font-...

Hi ​@Barleypt,

 

Welcome to the Community.

If your Zap using the ECB RSS feed isn't working, check if the feed URL (https://ecb.europa.eu/rss/fxref-brl.html) loads appropriately in a browser. You can also try recreating the Zap or checking Zapier's status page for any outages. If the issue persists, the RSS feed might be temporarily down, and contacting the European Central Bank's support could help clarify.

Please let me know if you continue to experience issues or if you have any other questions.


Hi ​@Barleypt,

 

Welcome to the Community.

If your Zap using the ECB RSS feed isn't working, check if the feed URL (https://ecb.europa.eu/rss/fxref-brl.html) loads appropriately in a browser. You can also try recreating the Zap or checking Zapier's status page for any outages. If the issue persists, the RSS feed might be temporarily down, and contacting the European Central Bank's support could help clarify.

Please let me know if you continue to experience issues or if you have any other questions.

hi, thanks for your answer but I have tested and the feed is in fact up and working, only zapier stopped to receive it since 9 of april. The feed is possible to open in a browser with no problems. I believe this to be a zapier internal error since it returns a bunch of css code that does not exist in a rss feed.


Hi ​@Barleypt,

 

It’s unusual for Zapier to return CSS code from an RSS feed, which might indicate an internal error. To investigate further, more details are needed—specifically, the screenshot of the Zap setup, and the RSS feed URL. In the meantime, double-check your Zap setup, as minor configuration issues can sometimes cause unexpected behavior.


Here is the screenshot of the configuration


And error from zapier


Hi ​@Barleypt,

 

Welcome to the Community.

If you're experiencing issues with your RSS feed in Zapier, first double-check that the URL is correct. Then, try removing and re-adding the feed and testing it in another RSS reader to see if the issue is specific to Zapier. If problems persist, it may be a temporary issue with Zapier's RSS service. In that case, share the feed URL and error messages so the Zapier support team can investigate further.