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Best answer

Error while hydrating data from Calendly: Cannot read properties of undefined (reading 'split')

  • February 5, 2025
  • 4 replies
  • 108 views
E

Can someone help me out? 

I’m trying to make a zap that triggers when someone books an appointment with me through Calendly, however it already goes wrong at that first step. 

I get this error: “Error while hydrating data from Calendly: Cannot read properties of undefined (reading 'split')”

What does this mean?

 

Best answer by Troy Tessalone

Hi ​@Elien_dh 

This is a Calendly issue: https://www.calendlystatus.com/#past-incidents

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • February 5, 2025

Hi ​@Elien_dh 

This is a Calendly issue: https://www.calendlystatus.com/#past-incidents

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • February 6, 2025

Hi ​@Elien_dh,

It looks like the Calendly incident has already been resolved. Are you still encountering the same error here? If so, please let met know and I’ll be happy to assist further.

I'll be keeping an eye out for your response!

E
  • Elien_dhBeginner
  • Author
  • Beginner
  • February 6, 2025

It was indeed a problem at Calendly’s end, so it’s fixed! Thank you!

SamB
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • February 7, 2025

Thanks so much for following up to confirm that, ​@Elien_dh—really glad it’s all fixed. 🤗 And a big thank you to ​@Troy Tessalone for spotting that incident! 👀

If you need more help, feel free to reach out. In the meantime, happy Zapping! ⚡

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