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Error while hydrating data from Calendly: Cannot read properties of undefined (reading 'split')


Can someone help me out? 

I’m trying to make a zap that triggers when someone books an appointment with me through Calendly, however it already goes wrong at that first step. 

I get this error: “Error while hydrating data from Calendly: Cannot read properties of undefined (reading 'split')”

What does this mean?

 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi ​@Elien_dh 

This is a Calendly issue: https://www.calendlystatus.com/#past-incidents

 

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4 replies

Troy Tessalone
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  • Zapier Expert
  • 30727 replies
  • Answer
  • February 5, 2025

Hi ​@Elien_dh 

This is a Calendly issue: https://www.calendlystatus.com/#past-incidents

 


ken.a
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  • Zapier Staff
  • 6301 replies
  • February 6, 2025

Hi ​@Elien_dh,

It looks like the Calendly incident has already been resolved. Are you still encountering the same error here? If so, please let met know and I’ll be happy to assist further.

I'll be keeping an eye out for your response!


  • Author
  • Beginner
  • 1 reply
  • February 6, 2025

It was indeed a problem at Calendly’s end, so it’s fixed! Thank you!


SamB
Community Manager
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  • Community Manager
  • 7274 replies
  • February 7, 2025

Thanks so much for following up to confirm that, ​@Elien_dh—really glad it’s all fixed. 🤗 And a big thank you to ​@Troy Tessalone for spotting that incident! 👀

If you need more help, feel free to reach out. In the meantime, happy Zapping! ⚡